Shipping
- Free Shipping: On orders over $250. Your order will deliver within 7-10 Business days.
- Standard Shipping: In Standard Shipping we deliver your order within 7-10 business days and the price is $10.00
- Express Shipping: In Express Shipping we deliver your order within 5-8 business days and the price is $20.00
- Estimated Delivery: In slandered shipping or free shipping Orders typically ship within 7-10 business days. Delivery times may vary depending on location and shipping method.
- Available Countries: We ship to All states of United State of America (USA).
- Shipping Rates: Free shipping on orders over 250$, Standard Shipping price is 10$ and Express Shipping price is 20$.
- Import Duties and Taxes: Customers are responsible for any import duties, taxes, or customs fees imposed by their country.
- Estimated Delivery: International shipping times vary depending on the destination. Please allow 7-10 business days for delivery.
Returns and Exchanges
- Return Window: Items must be returned within 30 days of purchase.
- Return Conditions: Items must be in new, unused condition with all original tags and packaging.
- Return Shipping: Customers are responsible for return shipping costs unless the item was defective or the wrong item was shipped.
- Refunds: Refunds will be issued to the original payment method.
- Exchanges: Exchanges are subject to availability.
Additional Notes
- Order Tracking: Customers will receive a tracking number once their order has shipped.
- Shipping Carrier: We typically ship with DHL, FedEx.
- Shipping Address: Please ensure your shipping address is accurate and complete.
- Shipping Delays: We cannot be held responsible for shipping delays caused by factors beyond our control, such as weather or carrier issues.
Remember to:
- Update regularly: Shipping rates, delivery times, and return policies may change.
- Be clear and concise: Use plain language that is easy to understand.
- Provide contact information: Include a phone number or email address for customer service inquiries.
- Address potential concerns: Anticipate questions customers may have and provide clear answers.
TAX:
We don’t charge any type of tax.
Business name: Chanelier.com
Chat Support: 24/7
Business Hours: 9:00 AM to 4:00 PM (Monday to Saturday)
Phone Number: +1 (631) 517-7191
Business email : support@chanelier.com/
Physical address: 402 Main Street, Waltham, MA 02452, United States
We offer the following shipping options
| Shipping Packages | Shipping Prices | Delivery Time |
| Free Shipping | On order over $250 | 7-10 Business Days |
| Standard Shipping | $10 | 7-10 Business Days |
| Express Shipping | $20 | 5-7 Business Days |
We cannot be held responsible for shipping delays caused by factors beyond our control, such as weather or carrier issues
